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TRAVEL
INFORMATION:
:: Photography,
Cameras and Binoculars
:: Clothes,
shoes and baggage
:: Health
and Medication
:: Out
on Safari
:: Etiquette
:: Recommended
Reading
:: Booking
your safari
:: Visas
and Insurance
:: Flights,
International and safari charters
:: Gratuities
and money on safari
:: Booking
conditions and cancellation policy
:: Disclaimer of liabilty
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Booking
Conditions and Cancellation Policy
Upon receiving and reading through your desired safari itinerary
and quotation, you will notify Tailormade Safaris in writing
of your wish to confirm the travel arrangements. An invoice
will be sent to you at which time a non refundable deposit
of 20% of the total price is required to confirm the booking.
Payment for safari arrangements will be made by bank transfer
to the Tailormade Safaris account, the details of which will
be given to you upon confirmation of booking. By making any
full or deposit payments it is assumed that you have read,
understood and agree with your travel arrangements with Tailormade
Safaris, the booking conditions, cancellation policy and disclaimer
of liability.
We do not arrange and cannot be held responsible for any flights other than any
transfer flights specifically mentioned in your safari package. All other flights
you may require and book (i.e. International flights and scheduled domestic flights)
are your sole responsibility. We cannot be held liable for any delays or additional
cost incurred as a result of such flights not running to schedule.
Please ensure that you have all the necessary visas and/or information regarding
visas obtainable at the port of entry prior to departure as neither Tailormade
Safaris, including its representatives, employees, agents and associates can
be held liable for any errors or visas not held by the guests nor the cost of
visas.
It is a condition of booking that the sole responsibility lies with all guests,
their dependants or travel companions travelling with Tailormade Safaris to have
a fully comprehensive insurance cover including, but not limited to, full emergency
air evacuation, medical expenses, repatriation expenses, loss/damage or theft
of luggage, money, goods and curtailment or cancellation of safari. Tailormade
Safaris, including its representatives, employees, agents and associates will
not be held responsible or liable for any costs, losses incurred or suffered
by the guest, or travelling companion with regards to, but not limited to, any
of the above mentioned eventualities.
Before you confirm your booking please make sure your insurance covers you in
the event of you having to cancel or curtail your safari due to unforeseen circumstances
as we regret that neither Tailormade Safaris, including its representatives,
employees, agents and associates nor the respective tour operators that we work
with can make any refunds within certain periods. The cancellation fees, expressed
as a percentage of the safari cost are as follows:
-A non refundable deposit of 20% of the total price is required to confirm booking.
The remaining balance is due not less than 60 days prior to travel. In the case
of a booking within 60 days of travel full payment is required upon confirmation.
- Cancellation of booking more than 60 days after confirmation of reservation
will result in the 20% deposit being forfeited.
- Cancellation between 31 and 60 days prior to date of travel will incur a cost
of 50% of total cost.
- Cancellation between 21 and 30 days prior to date of travel will incur a cost
of 75 % of total cost.
- Cancellation within 21 days prior to date of travel will incur a full 100%
cancellation fee.
*Please Note: Cancellations are only effected on receipt of written notification.
Should Tailormade Safaris not receive full payment 60 days prior to date of travel,
they reserve the right to assume the party wishes to cancel their safari arrangements
and if cancellation is effected within 60 days of date of travel, cancellation
fees are due to Tailormade Safaris, its employees, agents and associates. If
any member of the party is prevented from travelling, that person may be replaced
by someone else, providing we are notified not less than 14 days before departure.
Should price changes be forced on us by exchange rates, fuel prices etc. Tailormade
Safaris reserve the right to notify and charge accordingly up to a maximum of
10% of the total cost of your safari. For a price increase this will come to
you as a surcharge and in the case of a price decrease this will come to you
as a refund.
The company shall without prior notice reserve the right to occasionally change
itineraries, routes and camps as dictated by changing conditions and/or for safety
reasons.
For guests on confirmed private guided safaris, while every effort will be made
to ensure that guests have their requested guide for the duration of their safari
arrangements, in the unlikely event of injury/illness or death of the guide/and
or his/her family members, every effort will be made to secure another specialist
of similar calibre.
Tailormade Safaris reserves the right without further notice to make use of any
photograph or film footage taken on the safari by our staff members or representatives
without payment or permission. We guarantee that no photographs of a compromising
nature will be used.
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